Privacy Policy

General +

This policy explains how Elyon Infinite Pte Ltd, its representatives and/or agents (collectively, "ELYON", "we", "us", "our") may collect, use, disclose and manage personal information that you, the "user",(or collectively as a group of "users") provide when using our website/s and/or mobile applications (the "Services"). Please read this Privacy Policy and understand it before using our Services.

By visiting and/or using our Services, you agree and, where required, consent to the collection, use and transfer of your personal information as set out in this policy.

Respect and Protection of your Personal Data +

We recognise and value the privacy of our users, and will protect personal data in accordance with the Personal Data Protection Act 2012 (the "PDPA") and our personal data protection policy. By volunteering or providing your personal data, it will be deemed that you have agreed and consented to the collection, use and disclosure of your personal data by us in the manner described below.

Types of Personal Data Collected +

We collect personal information such as your name, email address, mailing address and phone number upon registration so that we can provide an experience that is customised to your needs.

If you decide to register through a third-party social networking or integrated service such as Facebook or Google+, we may also collect personal information that is already associated with those accounts.

By providing these information during registration or otherwise, you are giving us the permission to use, share, and store it in a manner consistent with this Policy.

Purpose of collecting Personal Data +

We may use the personal information collected for the following usage:

  • To provide product-related services and support, including the provision of administrative support and technical assistance;
  • To maintain accurate personal information and enable customised experiences that meet your preferences and needs;
  • To monitor communications with customers for record-keeping, quality control and training;
  • To administer a contest, promotion, survey or other site feature;
  • For marketing and communication purposes;
  • or for any other purposes for which we have obtained your consent, for which you may be deemed to have provided consent, or purposes reasonably related to the foregoing.

You may unsubscribe to our mailing list anytime via the link provided in our email correspondence

Accuracy Of Personal Data +

We will keep personal data as accurate, complete and up to date, taking into account its use and the interests of our other users. Where possible, we will validate data provided using accepted practices and guidelines. This might include a request to see original documentation before we use the personal data such as data with personal identifiers and/or proof of address.

Protection Of Personal Data +

We protect personal data against loss or theft, as well as unauthorized access, disclosure, copying, use or modification with appropriate security safeguards.

Retention of Personal Data +

We will retain your personal data only for as long as the purposes for which such data is collected or used (as notified to you) continues, or where necessary for our legal or business purposes. Thereafter, we will delete or destroy the personal data, or remove the data that can be associated with you.

Transfer of Personal Data +

We may transfer any personal data in its possession or control to another ELYON entity or a third party as may be necessary to achieve the purposes set out above and to provide our Services to you. This may include transfering the personal data outside Singapore with us ensuring that appropriate safeguards are put in place in compliance to the PDPA.

Access and Correction +

Under the PDPA, you have the right to request for information about your personal data that is in our possession or under our control. You can also request for information how your personal data has been or may have been used or disclosed. Please email us to [email protected]. An administrative fee may be imposed for such requests.

Withdrawal of Consent +

You have the right to withdraw any consent that you have given to us. Please let us have any notice of withdrawal in writing, indicating your instructions clearly. If you withdraw your consent for the collection, use or disclosure of your personal data, we will put the withdrawal into effect within thirty (30) working days of your request. Please email your request to [email protected].

Feedback and Queries +

If you have any feedback or queries in relation to the protection and retention of your personal data, please write to us at [email protected]. We will look into your feedback or queries, and will provide you with a response within ten (10) working days.

Updates to the Policy +

We reserve the right to modify or change this Notification at any time. This notification may be amended in tandem with changes in the legislation.

Last Updated +

This Policy was last updated on 26 July 2024.